
Professor Ian Kessler
Professor of Public Policy and Management
Research interests
- Public Services Management & Organisation
Biography
Ian Kessler is Professor of Public Policy and Management at King's Business School. He joined King’s College London in September 2012, after almost twenty-five years at the University of Oxford.
He has been involved in various research projects, funded by such bodies as the ESRC, the National Institute of Health Research and the European Union. These projects have explored employee voice, dimensions of pay and reward, and different aspects of employment relations in the British public services.
Over the last decade he has been researching nurse support roles in a variety of health care settings, and the general re-structuring of the nursing workforce. He has co-authored two books: one on healthcare support roles, the other on employment relations in the public sector under New Labour.
In 2005, he was a commissioner on the Local Government Pay Commission. In 2014 he acted as special adviser to the House of Commons Local Government and Communities Select Committee inquiry of senior management pay. In 2018 he was a member of the Health Education England scrutiny committee on the nursing associate role.
He has also advised the Royal College of Nursing, the Royal College of Midwives, the Staff Side of the NHS Staff Council, the Police Federation, the Audit Commission and the National Audit Office. He is Interim Principal Investigator of the core Policy Research Programme work of the NIHR Policy Research Unit in Health and Social Care Workforce within the Policy Institute at King's.
Ian's Research Excellence Framework 2021 impact case study was called Improving Care Quality and the Development of the Healthcare Support Worker Role in NHS England. Read the impact feature on this case study here.
Currently accepting new PhD students.
Contextual and Institutional Factors as Societal Influences on Employee Wellbeing: Examining Employee Wellbeing Practices in Response to the Pandemic in English Healthcare
Krachler, N., Kessler, I. & Bach, S., 2025, In: HUMAN RESOURCE MANAGEMENT JOURNAL.Research output: Contribution to journal › Article › peer-review
Evaluation of the International Recruitment Fund for adult social care for 2023-24
Kharicha, K., Kessler, I., Steils, N., Samsi, K. & Brown, J., 21 Jan 2025, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Exploring the awareness and attractiveness of Occupational Health (OH) careers
Norrie, C., Semkina, A., Moriarty, J., Kessler, I., Elaswarapu, R. & Boaz, A., 22 Jan 2024, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 59 p.Research output: Book/Report › Commissioned report › peer-review
Improving recruitment to occupational health professions through highlighting intrinsic rewards
Semkina, A., Norrie, C., Elaswarapu, R., Kessler, I., Moriarty, J., Boaz, A., Manthorpe, J. & Knight, A., 10 Dec 2024, In: Occupational Medicine.Research output: Contribution to journal › Article › peer-review
International Nurse Recruitment and the Use of Memoranda of Understanding: The Kenya and Nepal Pilots
Kessler, I., Samsi, K. & Moriarty, J., 19 Apr 2024, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Keeping people in work: Recruiting occupational health professionals: ARC South London Knowledge Exchange Event, Great Hall, Strand Campus, King's College London, 19th March 2024
Norrie, C., Semkina, A., Moriarty, J., Kessler, I., Elaswarapu, R., Knight, A., Boaz, A. & Manthorpe, J., 2024Research output: Other contribution
The Demand and Supply of Therapists for Children and Young People with Special Educational Needs and Disabilities: A Scoping Study
Kessler, I. & Boaz, A., 14 May 2024, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report
Work and employment in the public sector
Krachler, N., Kessler, I. & Bach, S., 11 Jun 2024, A Research Agenda for Work and Employment. Edward Elgar Publishing Ltd, p. 115-133 19 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
‘I wasn’t on the front line per se, but I was part of health care’: Contributions and experiences of ancillary staff in care homes in England during the COVID-19 pandemic
Luijnenburg, O., Samsi, K., Kessler, I., Norrie, C., Martineau, S. & Manthorpe, J., Jul 2024, In: Journal of Health Services Research and Policy. 29, 3, p. 143-152 10 p.Research output: Contribution to journal › Article › peer-review
Access to Employment in NHS Health Care Support Worker Roles for People with Lived Experience of Homelessness: Programme Evaluation Final Report
Kessler, I., 27 Jan 2023, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Follow-up Report on the Introduction of the Nursing Associate Role in Adult Social Care: Case Studies and Lessons
Kessler, I., Manthorpe, J., Harris, J., Moriarty, J. & Steils, N., 12 Oct 2023, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Managing the healthcare support worker workforce post pandemic: the organisational perspective. Part 1/2
Kessler, I., Parry, J., Gonzalez, B., Jones, J. & Steils, N., 24 Aug 2023, In: British Journal of Healthcare Assistants. 17, 8, p. 286 293 p.Research output: Contribution to journal › Article › peer-review
Managing the healthcare support worker workforce post-pandemic: the organisational perspective. Part 2/2
Kessler, I., Parry, J., Gonzalez, B., Jones, J. & Steils, N., 25 Sept 2023, In: British Journal of Healthcare Assistants. 17, 9, p. 325 354 p.Research output: Contribution to journal › Article › peer-review
Patterns of Employment amongst Nursing Associates: Evidence from the Electronic Staff Record
Warner, M., Kessler, I., Manthorpe, J. & Stoye, G., 14 Feb 2023, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Understanding the impact of changes to the UK Health and Care Visa System on the adult social care workforce in England, Phase 1: The Visa Study
Kharicha, K., Manthorpe, J., Kessler, I. & Moriarty, J., 9 Oct 2023, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Evaluating the introduction of the Nursing Associate role in social care
Kessler, I., Manthorpe, J., Harris, J., Moriarty, J. & Steils, N., 20 Apr 2022, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Ownership power and managing a professional workforce: General practitioners and the employment of physician associates
Krachler, N. & Kessler, I., 16 Jul 2022, In: HUMAN RESOURCE MANAGEMENT JOURNAL. http://doi.org/10.1111/1748-8583.12464.Research output: Contribution to journal › Article › peer-review
Understanding career development and progression from a healthcare support worker perspective. Part 2/2
Kessler, I., Steils, N., Esser, A. & Grant, D., 11 Jan 2022, In: British Journal of Healthcare Assistants. 16, 1, 16.Research output: Contribution to journal › Article › peer-review
NHS Trust Survey 2020 on the Nursing Associate Role: Emerging Findings
Kessler, I., Steils, N., Harris, J., Manthorpe, J. & Moriarty, J., 28 Feb 2021, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 19 p.Research output: Book/Report › Commissioned report
Rapid review on understanding morale in the NHS workforce
Kessler, I., Manthorpe, J., Samsi, K., Steils, N. & Woolham, J., 12 Jul 2021, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 53 p.Research output: Book/Report › Commissioned report › peer-review
The Development of the Nursing Associate Role: The Postholder Perspective
Kessler, I., Steils, N., Harris, J., Manthorpe, J. & Moriarty, J., 10 Nov 2021, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 58 p.Research output: Book/Report › Commissioned report › peer-review
The Introduction and Development of the Nursing Associate Role: Policymaker and Practitioner Perspectives
Kessler, I., Harris, J., Manthorpe, J., Moriarty, J. & Steils, N., 27 Sept 2021, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 31 p.Research output: Book/Report › Commissioned report › peer-review
The public sector as a distinctive employer: Resilience and renewal?
Bach, S. & Kessler, I., 1 Jan 2021, Research Handbook on HRM in the Public Sector: Elgar Handbooks in Public Administration and Management. Edward Elgar Publishing Ltd, p. 277-291 15 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
Understanding career development and progression from a healthcare support worker perspective. Part 1/2
Kessler, I., Steils, N., Esser, A. & Grant, D., 13 Dec 2021, In: British Journal of Healthcare Assistants. 15, 11, p. 526 531 p.Research output: Contribution to journal › Article › peer-review
Evaluating the Introduction of the Nursing Associate Role: The Cambridgeshire and Peterborough NHS Foundation Trust Case Study
Kessler, I., Steils, N., Samsi, K., Moriarty, J., Harris, J., Bramley, S. & Manthorpe, J., 28 Sept 2020, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Evaluating the Introduction of the Nursing Associate Role: The Livewell Southwest Case Study
Kessler, I., Steils, N., Samsi, K., Moriarty, J., Harris, J., Bramley, S. & Manthorpe, J., 28 Sept 2020, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Evaluating the Introduction of the Nursing Associate Role in Health and Social Care: Interim Report
Kessler, I., Steils, N., Samsi, K., Moriarty, J., Harris, J., Bramley, S. & Manthorpe, J., 28 Sept 2020, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 58 p.Research output: Book/Report › Commissioned report › peer-review
Introducing the Nursing Associate role: early findings
Kessler, I., Harris, J., Manthorpe, J., Moriarty, J. & Steils, N., 23 Nov 2020, London : NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Other contribution
The Construction of Career Aspirations among Healthcare Support Workers: Beyond the Rational and the Mundane?
Kessler, I., Bach, S. & Nath, V., Mar 2019, In: INDUSTRIAL RELATIONS JOURNAL. 50, 2, p. 150-167 18 p.Research output: Contribution to journal › Article › peer-review
Re-evaluating the assistant practitioner role in NHS England: Survey Findings
Kessler, I. & Nath, V., 22 Nov 2018, (E-pub ahead of print) In: Journal of Nursing Management. p. 1 8 p.Research output: Contribution to journal › Article › peer-review
Reward management in the public services continuity and change
Kessler, I., 14 Nov 2018, The Routledge Companion to Reward Management. Taylor and Francis Ltd., p. 319-330 12 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
The Construction of Assistant Practitioner Role in a Community Children's Team
Kessler, I. & Nolan, R., 10 Aug 2018, (E-pub ahead of print) In: British Journal of Healthcare Assistants. 12, 8, p. 398-404 6 p.Research output: Contribution to journal › Article › peer-review
Exploring the relationship between human resource management and organizational performance in the healthcare sector
Kessler, I., Apr 2017, Strategic Implementation. M., H., S, J., S, C., E, B. & C, S. (eds.). Oxford: Oxford University Press, p. 311 343 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
Human resource management innovation in health care: the institutionalisation of new support roles
Kessler, I., Heron, P. & Spilsbury, K., 6 Apr 2017, (E-pub ahead of print) In: HUMAN RESOURCE MANAGEMENT JOURNAL. 27, 2, p. 228-245 18 p.Research output: Contribution to journal › Article › peer-review
Human Resource Management Innovation in Healthcare: The Institutionalisation of New Support Roles
Kessler, I., Heron, P. & Spilsbury, K., 25 Mar 2016, (Accepted/In press) In: HUMAN RESOURCE MANAGEMENT JOURNAL. 31 p.Research output: Contribution to journal › Article › peer-review
Managing Patient Emotions as a Skill and Being 'One of Us'
Kessler, I., Heron, P. & Dopson, S., 19 Feb 2015, (E-pub ahead of print) In: Work, Employment and Society. 29, 5, p. 775-791 16 p.Research output: Contribution to journal › Article › peer-review
Managing patient emotions as skilled work and being ‘one of us’
Kessler, I., Heron, P. & Dopson, S., 1 Oct 2015, In: Work, Employment and Society. 29, 5, p. 775-791 17 p.Research output: Contribution to journal › Article › peer-review
Professionalization and Expertise in Care Work: The Hoarding and Discarding of Tasks in Nursing
Kessler, I., Heron, P. & Dopson, S., 31 Oct 2015, In: HUMAN RESOURCE MANAGEMENT. 54, 5, p. 737-752 15 p.Research output: Contribution to journal › Article › peer-review
Indeterminacy and the regulation of task allocation: The shape of support roles in healthcare
Kessler, I., Heron, P. & Dopson, S., Jun 2013, In: British Journal of Industrial Relations. 51, 2, p. 310-332 23 p., N/A.Research output: Contribution to journal › Article › peer-review
Nursing a Grievance? The Role of Healthcare Assistants in a Modernized National Health Service
Bach, S., Kessler, I. & Heron, P., Mar 2012, In: Gender, Work and Organization. 19, 2, p. 205 - 224 20 p.Research output: Contribution to journal › Article › peer-review
Opening the window: Managing death at the workplace
Kessler, I., Heron, P. & Dopson, S., Mar 2012, In: HUMAN RELATIONS. 65, 3, p. 291-312 22 p.Research output: Contribution to journal › Article › peer-review
The modernisation of the public services and employee relations: targeted change
Bach, S. & Kessler, I., 2012, Basingstoke: BFI Palgrave Macmillan. 213 p. (Management, work and organisations)Research output: Book/Report › Book
The modernization of the nursing workforce: valuing the healthcare assistant
Kessler, I., Heron, P. & Dopson, S., 2012, Oxford: Oxford University Press. 256 p.Research output: Book/Report › Book
The Citizen-Consumer as Industrial Relations Actor: New Ways of Working and the End-user in Social Care
Kessler, I. & Bach, S., Mar 2011, In: British Journal of Industrial Relations. 49, 1, p. 80-102 23 p.Research output: Contribution to journal › Article › peer-review
Financial Participation
Kessler, I., 2010, Oxford Handbook of Employee Participation . Wilkinson, A., Gollan, P., Marchington, M. & Lewin, D. (eds.). Oxford: Oxford University PressResearch output: Chapter in Book/Report/Conference proceeding › Chapter
NHS modernisation and the five types of HCAs
Kessler, I. & Heron, P., 2010, In: British Journal of Healthcare Assistants. 4, 7, p. 318-320 3 p.Research output: Contribution to journal › Article › peer-review
Dispute Resolution and the Modernization of the Public Services in Britain: The Case of the Local Government Pay Commission
Kessler, I. & Dickens, L., Sept 2008, In: JOURNAL OF INDUSTRIAL RELATIONS. 50, 4, p. 612-629 18 p., N/A.Research output: Contribution to journal › Article › peer-review
Public Management: Shifting Challenges and Issues
Kessler, I. & Dopson, S., 2008, Mapping the Management Journey. Dopson, S., Earle, M. & Snow, P. (eds.). Oxford: Oxford University Press, p. 121-143 23 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
Role redesign in a modernised NHS: the case of health care assistants
Bach, S., Kessler, I. & Heron, P., Apr 2008, In: HUMAN RESOURCE MANAGEMENT JOURNAL. 18, 2, p. 171 - 187 17 p., N/A.Research output: Contribution to journal › Article › peer-review
Human resource management and the new public management
Bach, S. & Kessler, I., 2007, The Oxford Handbook of Human Resource Management . Boxall, P., Purcell, J. & Wright, P. (eds.). Oxford: Oxford University Press, p. 200 - 240 41 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
Research

Examining the introduction of the Nursing Associate role in health and social care
Research into the introduction of the Nursing Associate role and the extent to which the role has achieved policy aims.
Project status: Completed

The other keyworkers in care homes: Implications of including domestic staff in social care workforce strategies and practices relating to COVID-19 recovery
Housekeeping staff in care homes – cleaners, those working in kitchens, laundries, maintenance – are often forgotten but are the backbone of many care homes.
Project status: Completed

Mitigating early attrition amongst Healthcare Support Workers
Examining Healthcare Support Worker recruitment, retention and career development.
Project status: Completed

Evaluation of the International Recruitment Fund for adult social care
The fund aims to increase the number of international recruits entering adult social care, improving ethical international recruitment & employment practice.
Project status: Completed

The demand for, and supply of, therapists for children and young people with Special Educational Needs and Disabilities – A scoping study
Exploring workforce capacity to deliver therapies to children and young people with SEND.
Project status: Completed

Evaluating the Implementation of Apprenticeships in Health and Social Care
Examining the similarities and differences between the health and social care sectors in how they are carrying out the apprenticeship agenda.
Project status: Ongoing

Widening Participation in the Healthcare Workforce
Examining the use and development of the Widening Participation programme in NHS England.
Project status: Ongoing

Centre for Sustainable Business
Business, society and environment in the pursuit of a sustainable future

Homecare Workers as Proxy Healthcare Professionals: Evaluating Appropriateness, Acceptability, and Impact (‘PRO-HEALTH’)
Evaluating the positioning of homecare workers as proxy healthcare professionals, including the appropriateness, acceptability, impact of, and appetite for this
Project status: Ongoing
News
Evaluation of the International Recruitment Fund for adult social care for 2023-24
Major project report by Kalpa Kharicha and colleagues

What are the intrinsic rewards of working in Occupational Health?
New article from one of two OH studies at the Unit

Unit Annual Report 2023
A year of transitions at the Unit

Empowering sustainability research: Meet the winners of the 2024 CSB Seed Fund
The Centre for Sustainable Business (CSB) is delighted to announce the winners of its inaugural Seed Fund, designed to nurture early-stage research.

At HSR UK Conference 2024
Ian Kessler, Caroline Norrie, Jess Harris and Annette Boaz were in Oxford

Therapists for children and young people with Special Educational Needs and Disabilities
Report by Ian Kessler and Annette Boaz

International nurse recruitment and the use of Memoranda of Understanding
Ian Kessler and colleagues examined the Kenya and Nepal pilots

The NIHR Policy Research Unit in Health and Social Care Workforce Programme of Work
The Policy Research Unit announces seven new studies commencing in 2024

NHS employment pilot shows promise for helping homeless people
King’s Business School’s Professor Ian Kessler has put forward expert recommendations for rolling out an NHS pilot supporting the recruitment of people with...

Introduction of the Nursing Associate Role in Adult Social Care
What are the difficulties? How have providers sought to overcome them?

Events

Health and social care support worker network
Presentations from national, regional, and local policymakers and practitioners
Please note: this event has passed.

Preparing for work: Young people with learning disabilities
Young people with disabilities face formidable challenges in finding paid jobs, reflected in the fact that well under ten percent are in employment.
Please note: this event has passed.

Supported employment for young people with disabilities: Lessons from the NHS as an employer
This webinar will provide insights into how to design and implement supported employment programmes for people with learning disabilities.
Please note: this event has passed.

Margaret Butterworth Care Home Forum
Survivors of stroke. Apprenticeships.
Please note: this event has passed.
Spotlight
Building the first comprehensive picture of NHS England's Healthcare Support Workers
Study has laid the foundation for better training for staff who are key to patient comfort and care

Contextual and Institutional Factors as Societal Influences on Employee Wellbeing: Examining Employee Wellbeing Practices in Response to the Pandemic in English Healthcare
Krachler, N., Kessler, I. & Bach, S., 2025, In: HUMAN RESOURCE MANAGEMENT JOURNAL.Research output: Contribution to journal › Article › peer-review
Evaluation of the International Recruitment Fund for adult social care for 2023-24
Kharicha, K., Kessler, I., Steils, N., Samsi, K. & Brown, J., 21 Jan 2025, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Exploring the awareness and attractiveness of Occupational Health (OH) careers
Norrie, C., Semkina, A., Moriarty, J., Kessler, I., Elaswarapu, R. & Boaz, A., 22 Jan 2024, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 59 p.Research output: Book/Report › Commissioned report › peer-review
Improving recruitment to occupational health professions through highlighting intrinsic rewards
Semkina, A., Norrie, C., Elaswarapu, R., Kessler, I., Moriarty, J., Boaz, A., Manthorpe, J. & Knight, A., 10 Dec 2024, In: Occupational Medicine.Research output: Contribution to journal › Article › peer-review
International Nurse Recruitment and the Use of Memoranda of Understanding: The Kenya and Nepal Pilots
Kessler, I., Samsi, K. & Moriarty, J., 19 Apr 2024, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Keeping people in work: Recruiting occupational health professionals: ARC South London Knowledge Exchange Event, Great Hall, Strand Campus, King's College London, 19th March 2024
Norrie, C., Semkina, A., Moriarty, J., Kessler, I., Elaswarapu, R., Knight, A., Boaz, A. & Manthorpe, J., 2024Research output: Other contribution
The Demand and Supply of Therapists for Children and Young People with Special Educational Needs and Disabilities: A Scoping Study
Kessler, I. & Boaz, A., 14 May 2024, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report
Work and employment in the public sector
Krachler, N., Kessler, I. & Bach, S., 11 Jun 2024, A Research Agenda for Work and Employment. Edward Elgar Publishing Ltd, p. 115-133 19 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
‘I wasn’t on the front line per se, but I was part of health care’: Contributions and experiences of ancillary staff in care homes in England during the COVID-19 pandemic
Luijnenburg, O., Samsi, K., Kessler, I., Norrie, C., Martineau, S. & Manthorpe, J., Jul 2024, In: Journal of Health Services Research and Policy. 29, 3, p. 143-152 10 p.Research output: Contribution to journal › Article › peer-review
Access to Employment in NHS Health Care Support Worker Roles for People with Lived Experience of Homelessness: Programme Evaluation Final Report
Kessler, I., 27 Jan 2023, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Follow-up Report on the Introduction of the Nursing Associate Role in Adult Social Care: Case Studies and Lessons
Kessler, I., Manthorpe, J., Harris, J., Moriarty, J. & Steils, N., 12 Oct 2023, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Managing the healthcare support worker workforce post pandemic: the organisational perspective. Part 1/2
Kessler, I., Parry, J., Gonzalez, B., Jones, J. & Steils, N., 24 Aug 2023, In: British Journal of Healthcare Assistants. 17, 8, p. 286 293 p.Research output: Contribution to journal › Article › peer-review
Managing the healthcare support worker workforce post-pandemic: the organisational perspective. Part 2/2
Kessler, I., Parry, J., Gonzalez, B., Jones, J. & Steils, N., 25 Sept 2023, In: British Journal of Healthcare Assistants. 17, 9, p. 325 354 p.Research output: Contribution to journal › Article › peer-review
Patterns of Employment amongst Nursing Associates: Evidence from the Electronic Staff Record
Warner, M., Kessler, I., Manthorpe, J. & Stoye, G., 14 Feb 2023, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Understanding the impact of changes to the UK Health and Care Visa System on the adult social care workforce in England, Phase 1: The Visa Study
Kharicha, K., Manthorpe, J., Kessler, I. & Moriarty, J., 9 Oct 2023, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Evaluating the introduction of the Nursing Associate role in social care
Kessler, I., Manthorpe, J., Harris, J., Moriarty, J. & Steils, N., 20 Apr 2022, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Ownership power and managing a professional workforce: General practitioners and the employment of physician associates
Krachler, N. & Kessler, I., 16 Jul 2022, In: HUMAN RESOURCE MANAGEMENT JOURNAL. http://doi.org/10.1111/1748-8583.12464.Research output: Contribution to journal › Article › peer-review
Understanding career development and progression from a healthcare support worker perspective. Part 2/2
Kessler, I., Steils, N., Esser, A. & Grant, D., 11 Jan 2022, In: British Journal of Healthcare Assistants. 16, 1, 16.Research output: Contribution to journal › Article › peer-review
NHS Trust Survey 2020 on the Nursing Associate Role: Emerging Findings
Kessler, I., Steils, N., Harris, J., Manthorpe, J. & Moriarty, J., 28 Feb 2021, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 19 p.Research output: Book/Report › Commissioned report
Rapid review on understanding morale in the NHS workforce
Kessler, I., Manthorpe, J., Samsi, K., Steils, N. & Woolham, J., 12 Jul 2021, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 53 p.Research output: Book/Report › Commissioned report › peer-review
The Development of the Nursing Associate Role: The Postholder Perspective
Kessler, I., Steils, N., Harris, J., Manthorpe, J. & Moriarty, J., 10 Nov 2021, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 58 p.Research output: Book/Report › Commissioned report › peer-review
The Introduction and Development of the Nursing Associate Role: Policymaker and Practitioner Perspectives
Kessler, I., Harris, J., Manthorpe, J., Moriarty, J. & Steils, N., 27 Sept 2021, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 31 p.Research output: Book/Report › Commissioned report › peer-review
The public sector as a distinctive employer: Resilience and renewal?
Bach, S. & Kessler, I., 1 Jan 2021, Research Handbook on HRM in the Public Sector: Elgar Handbooks in Public Administration and Management. Edward Elgar Publishing Ltd, p. 277-291 15 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
Understanding career development and progression from a healthcare support worker perspective. Part 1/2
Kessler, I., Steils, N., Esser, A. & Grant, D., 13 Dec 2021, In: British Journal of Healthcare Assistants. 15, 11, p. 526 531 p.Research output: Contribution to journal › Article › peer-review
Evaluating the Introduction of the Nursing Associate Role: The Cambridgeshire and Peterborough NHS Foundation Trust Case Study
Kessler, I., Steils, N., Samsi, K., Moriarty, J., Harris, J., Bramley, S. & Manthorpe, J., 28 Sept 2020, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Evaluating the Introduction of the Nursing Associate Role: The Livewell Southwest Case Study
Kessler, I., Steils, N., Samsi, K., Moriarty, J., Harris, J., Bramley, S. & Manthorpe, J., 28 Sept 2020, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Book/Report › Commissioned report › peer-review
Evaluating the Introduction of the Nursing Associate Role in Health and Social Care: Interim Report
Kessler, I., Steils, N., Samsi, K., Moriarty, J., Harris, J., Bramley, S. & Manthorpe, J., 28 Sept 2020, London: NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London. 58 p.Research output: Book/Report › Commissioned report › peer-review
Introducing the Nursing Associate role: early findings
Kessler, I., Harris, J., Manthorpe, J., Moriarty, J. & Steils, N., 23 Nov 2020, London : NIHR Policy Research Unit in Health and Social Care Workforce, The Policy Institute, King's College London.Research output: Other contribution
The Construction of Career Aspirations among Healthcare Support Workers: Beyond the Rational and the Mundane?
Kessler, I., Bach, S. & Nath, V., Mar 2019, In: INDUSTRIAL RELATIONS JOURNAL. 50, 2, p. 150-167 18 p.Research output: Contribution to journal › Article › peer-review
Re-evaluating the assistant practitioner role in NHS England: Survey Findings
Kessler, I. & Nath, V., 22 Nov 2018, (E-pub ahead of print) In: Journal of Nursing Management. p. 1 8 p.Research output: Contribution to journal › Article › peer-review
Reward management in the public services continuity and change
Kessler, I., 14 Nov 2018, The Routledge Companion to Reward Management. Taylor and Francis Ltd., p. 319-330 12 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
The Construction of Assistant Practitioner Role in a Community Children's Team
Kessler, I. & Nolan, R., 10 Aug 2018, (E-pub ahead of print) In: British Journal of Healthcare Assistants. 12, 8, p. 398-404 6 p.Research output: Contribution to journal › Article › peer-review
Exploring the relationship between human resource management and organizational performance in the healthcare sector
Kessler, I., Apr 2017, Strategic Implementation. M., H., S, J., S, C., E, B. & C, S. (eds.). Oxford: Oxford University Press, p. 311 343 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
Human resource management innovation in health care: the institutionalisation of new support roles
Kessler, I., Heron, P. & Spilsbury, K., 6 Apr 2017, (E-pub ahead of print) In: HUMAN RESOURCE MANAGEMENT JOURNAL. 27, 2, p. 228-245 18 p.Research output: Contribution to journal › Article › peer-review
Human Resource Management Innovation in Healthcare: The Institutionalisation of New Support Roles
Kessler, I., Heron, P. & Spilsbury, K., 25 Mar 2016, (Accepted/In press) In: HUMAN RESOURCE MANAGEMENT JOURNAL. 31 p.Research output: Contribution to journal › Article › peer-review
Managing Patient Emotions as a Skill and Being 'One of Us'
Kessler, I., Heron, P. & Dopson, S., 19 Feb 2015, (E-pub ahead of print) In: Work, Employment and Society. 29, 5, p. 775-791 16 p.Research output: Contribution to journal › Article › peer-review
Managing patient emotions as skilled work and being ‘one of us’
Kessler, I., Heron, P. & Dopson, S., 1 Oct 2015, In: Work, Employment and Society. 29, 5, p. 775-791 17 p.Research output: Contribution to journal › Article › peer-review
Professionalization and Expertise in Care Work: The Hoarding and Discarding of Tasks in Nursing
Kessler, I., Heron, P. & Dopson, S., 31 Oct 2015, In: HUMAN RESOURCE MANAGEMENT. 54, 5, p. 737-752 15 p.Research output: Contribution to journal › Article › peer-review
Indeterminacy and the regulation of task allocation: The shape of support roles in healthcare
Kessler, I., Heron, P. & Dopson, S., Jun 2013, In: British Journal of Industrial Relations. 51, 2, p. 310-332 23 p., N/A.Research output: Contribution to journal › Article › peer-review
Nursing a Grievance? The Role of Healthcare Assistants in a Modernized National Health Service
Bach, S., Kessler, I. & Heron, P., Mar 2012, In: Gender, Work and Organization. 19, 2, p. 205 - 224 20 p.Research output: Contribution to journal › Article › peer-review
Opening the window: Managing death at the workplace
Kessler, I., Heron, P. & Dopson, S., Mar 2012, In: HUMAN RELATIONS. 65, 3, p. 291-312 22 p.Research output: Contribution to journal › Article › peer-review
The modernisation of the public services and employee relations: targeted change
Bach, S. & Kessler, I., 2012, Basingstoke: BFI Palgrave Macmillan. 213 p. (Management, work and organisations)Research output: Book/Report › Book
The modernization of the nursing workforce: valuing the healthcare assistant
Kessler, I., Heron, P. & Dopson, S., 2012, Oxford: Oxford University Press. 256 p.Research output: Book/Report › Book
The Citizen-Consumer as Industrial Relations Actor: New Ways of Working and the End-user in Social Care
Kessler, I. & Bach, S., Mar 2011, In: British Journal of Industrial Relations. 49, 1, p. 80-102 23 p.Research output: Contribution to journal › Article › peer-review
Financial Participation
Kessler, I., 2010, Oxford Handbook of Employee Participation . Wilkinson, A., Gollan, P., Marchington, M. & Lewin, D. (eds.). Oxford: Oxford University PressResearch output: Chapter in Book/Report/Conference proceeding › Chapter
NHS modernisation and the five types of HCAs
Kessler, I. & Heron, P., 2010, In: British Journal of Healthcare Assistants. 4, 7, p. 318-320 3 p.Research output: Contribution to journal › Article › peer-review
Dispute Resolution and the Modernization of the Public Services in Britain: The Case of the Local Government Pay Commission
Kessler, I. & Dickens, L., Sept 2008, In: JOURNAL OF INDUSTRIAL RELATIONS. 50, 4, p. 612-629 18 p., N/A.Research output: Contribution to journal › Article › peer-review
Public Management: Shifting Challenges and Issues
Kessler, I. & Dopson, S., 2008, Mapping the Management Journey. Dopson, S., Earle, M. & Snow, P. (eds.). Oxford: Oxford University Press, p. 121-143 23 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
Role redesign in a modernised NHS: the case of health care assistants
Bach, S., Kessler, I. & Heron, P., Apr 2008, In: HUMAN RESOURCE MANAGEMENT JOURNAL. 18, 2, p. 171 - 187 17 p., N/A.Research output: Contribution to journal › Article › peer-review
Human resource management and the new public management
Bach, S. & Kessler, I., 2007, The Oxford Handbook of Human Resource Management . Boxall, P., Purcell, J. & Wright, P. (eds.). Oxford: Oxford University Press, p. 200 - 240 41 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
Research

Examining the introduction of the Nursing Associate role in health and social care
Research into the introduction of the Nursing Associate role and the extent to which the role has achieved policy aims.
Project status: Completed

The other keyworkers in care homes: Implications of including domestic staff in social care workforce strategies and practices relating to COVID-19 recovery
Housekeeping staff in care homes – cleaners, those working in kitchens, laundries, maintenance – are often forgotten but are the backbone of many care homes.
Project status: Completed

Mitigating early attrition amongst Healthcare Support Workers
Examining Healthcare Support Worker recruitment, retention and career development.
Project status: Completed

Evaluation of the International Recruitment Fund for adult social care
The fund aims to increase the number of international recruits entering adult social care, improving ethical international recruitment & employment practice.
Project status: Completed

The demand for, and supply of, therapists for children and young people with Special Educational Needs and Disabilities – A scoping study
Exploring workforce capacity to deliver therapies to children and young people with SEND.
Project status: Completed

Evaluating the Implementation of Apprenticeships in Health and Social Care
Examining the similarities and differences between the health and social care sectors in how they are carrying out the apprenticeship agenda.
Project status: Ongoing

Widening Participation in the Healthcare Workforce
Examining the use and development of the Widening Participation programme in NHS England.
Project status: Ongoing

Centre for Sustainable Business
Business, society and environment in the pursuit of a sustainable future

Homecare Workers as Proxy Healthcare Professionals: Evaluating Appropriateness, Acceptability, and Impact (‘PRO-HEALTH’)
Evaluating the positioning of homecare workers as proxy healthcare professionals, including the appropriateness, acceptability, impact of, and appetite for this
Project status: Ongoing
News
Evaluation of the International Recruitment Fund for adult social care for 2023-24
Major project report by Kalpa Kharicha and colleagues

What are the intrinsic rewards of working in Occupational Health?
New article from one of two OH studies at the Unit

Unit Annual Report 2023
A year of transitions at the Unit

Empowering sustainability research: Meet the winners of the 2024 CSB Seed Fund
The Centre for Sustainable Business (CSB) is delighted to announce the winners of its inaugural Seed Fund, designed to nurture early-stage research.

At HSR UK Conference 2024
Ian Kessler, Caroline Norrie, Jess Harris and Annette Boaz were in Oxford

Therapists for children and young people with Special Educational Needs and Disabilities
Report by Ian Kessler and Annette Boaz

International nurse recruitment and the use of Memoranda of Understanding
Ian Kessler and colleagues examined the Kenya and Nepal pilots

The NIHR Policy Research Unit in Health and Social Care Workforce Programme of Work
The Policy Research Unit announces seven new studies commencing in 2024

NHS employment pilot shows promise for helping homeless people
King’s Business School’s Professor Ian Kessler has put forward expert recommendations for rolling out an NHS pilot supporting the recruitment of people with...

Introduction of the Nursing Associate Role in Adult Social Care
What are the difficulties? How have providers sought to overcome them?

Events

Health and social care support worker network
Presentations from national, regional, and local policymakers and practitioners
Please note: this event has passed.

Preparing for work: Young people with learning disabilities
Young people with disabilities face formidable challenges in finding paid jobs, reflected in the fact that well under ten percent are in employment.
Please note: this event has passed.

Supported employment for young people with disabilities: Lessons from the NHS as an employer
This webinar will provide insights into how to design and implement supported employment programmes for people with learning disabilities.
Please note: this event has passed.

Margaret Butterworth Care Home Forum
Survivors of stroke. Apprenticeships.
Please note: this event has passed.
Spotlight
Building the first comprehensive picture of NHS England's Healthcare Support Workers
Study has laid the foundation for better training for staff who are key to patient comfort and care
