Accessibility for King's web applications
Accessibility statements for the main King's websites and applications.
This accessibility statement applies to www.kcl.ac.uk.
Please note, the content of this document is limited to the main corporate website hosted on the Contensis CMS platform and accessed via www.kcl.ac.uk. Other websites and portals have their own accessibility statements.
The website is run by King’s College London and we want as many people as possible to be able to use it. For example, that means you should be able to (on pages in the new templates):
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of www.kcl.ac.uk are not fully accessible:
If you find any problems not listed in this statement or think we’re not meeting accessibility requirements, email diversity@kcl.ac.uk.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email diversity@kcl.ac.uk.
We will consider your request and get back to you in 7 days.
If you need to escalate your issue further, contact the Director of Equality, Diversity & Inclusion, via diversity@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days, we will keep you informed of progress until we can fully respond
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
King’s College London is committed to making www.kcl.ac.uk accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Traditionally we have used multiple 3rd forms that are ‘skinned’ to look like our website. Some of these forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
We’ve assessed the cost of fixing the issues with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We are currently engaged in a project to bring all forms “in-house” on a fully support package. Therefore, will not be doing any fix work on the legacy ones and prioritising full replacement.
The website has over 19,000 PDFs, many over ten years old. Some of our content across the site is in PDF format where a durable format is needed. We will be reviewing all PDF documents that are essential for our services and converting these to accessible pages.
However, we've assessed the cost of fixing these documents. We believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations.
Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value). Please see section below on disproportionate burden for more information.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
King’s College London is committed to fixing or providing alternatives for all issues that we are made aware of or are identified by our internal testing and auditing processes.
Activities to improve the accessibility of this website are as follows:
This statement was prepared on 3 September 2019. It was last reviewed on 25 September 2020.
This website was last tested on 4 September 2019 against the WCAG 2.1 AA standard.
The test was carried out by King's IT directorate.
We tested: