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Who are we and what do we do?

The Visa & International Student Advice Team offers advice and guidance to all King’s international students. Whether you're thinking of coming to King’s, already have an offer to study with us, or are a current student, we are here for you throughout your student journey.

Before you begin on your course, we provide advice, information, and outreach sessions related to Student and other visa types. We can also help you navigate any changes to your personal circumstances throughout your time at King’s where they may impact on your visa status, whether that be:

  • changing a visa
  • extending your studies
  • interrupting your course
  • withdrawing from your course

We also offer advice about visa options after you have completed your studies.

settling in feature

Workshops and events

All workshops and events are only for students who intend to study at King's or are already enrolled with us.

Online Question & Answer (Q&A) Sessions

  • These are open Question & Answer sessions run by our advisers. You can join to ask a question or stay for the whole meeting. Since these are open sessions, only ask questions you don't mind others seeing. Don't share sensitive information or documents about your situation. For help with specific details, please contact us by email or phone.
January Q&A Sessions

Service Closure 

Our service will be closed on the following dates:

  • There will be no Drop-in or Adviceline from Monday 16 December until Monday 6 January 2025.
  • There will be no Drop-in session on Thursday 6 February 2025 due to staff training.

The University will be closed from Friday 20 December until Thursday 2 January 2025 for the winter break.

 

 

For more information

Many common queries can be answered by using our helpful articles on Student Services Online. If you still require support, further contact details can be found below.

Email

Emails are prioritised by urgency and we aim to respond within 5 working days.

Phone

Our phone line is open at the following times: • Tuesday, 13:00–15:00 • Friday, 09:00–11:00 Please note these calls are usually for a maximum of 15 minutes. Please ensure you have your student ID ready, as your adviser will ask for this at the start of the call. If your query is complex, then it may need an appointment or follow-up by email.

Face-to-face

You can request to have an appointment with an adviser in person or over Microsoft Teams. Enrolled students can also come to an on-campus drop-in session at the following times, on Level 4 of Bush House South East, Strand Campus: • Monday, Wednesday and Thursday, 13:00–15:00 Please note that our on-campus drop-in will be closed on Thursday, 5th and 12th December due to an all staff meeting. Please note that these are quick sessions. If we can’t fully address your query on the day, a follow-up appointment will be booked, or an email with advice will be sent to you after your meeting.

Visa refusals

What to do next if you’ve had a visa application refused to study at King’s

Student visa information