Palliative care day centres: challenges and learning points
Felicity Hasson, George Kernohan (Ulster University) and Shazia Zafar (University of Birmingham)
Palliative care day services offer supportive care to people with life-limiting illness and their caregivers, however, there exists little evidence concerning its delivery, costs, and impact to guide the future development of the services. This presentation examines costs, consequences of efficiency, with a focus on the key challenges faced.

‘Quality’ in palliative care day services: what is it, and how can we capture it?
Noleen McCorry (Queen's University, Belfast)
Quality measurement is essential as it forms the basis of quality improvement and should be communicated to patients, families, staff, commissioners, and other stakeholders. This presentation addresses considerations around the definition and measurement of quality in these services and describes the development of the first set of Quality Indicators.