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King's College London

Accessibility statement for risr/assess

This accessibility statement applies to the web user interface of risr/assess which is a SaaS platform for managing and delivering examinations and assessments.

It is used for student admission interviews for King’s health programmes. 

The vendor of the product is risr/ (https://risr.global) 

The accessibility statement of risr is at 

https://risr.global/accessibility/risr-assess-accessibility-statement  

Using risr/assess 

We want as many people as possible to be able to use, read and understand the content of risr/assess.

This means that you should be able to:

  • change colours, contrast levels and fonts
  • use a screen magnifier to zoom in and out
  • navigate the content using just a keyboard
  • navigate the content using speech recognition software
  • listen to most of the content using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this web application is 

The interviewer and candidate interface, known as a4b, is WCAG 2.2 AA compliant, except listed in the non-compliance section below. WCAG 2.1 was tested by the vendor, KCL tested the additional WCAG 2.2 criteria.

It is compatible with: 

  • Recent versions of popular screen readers 
  • Operating system screen magnifiers 
  • Speech recognition software 
  • Operating system speech packages 

risr/assess is a complex web application, some auditing tools will report failures where there are none. For example, colour contrast ratios are calculated dynamically to meet AAA guidelines where possible but depending on the colour filter applied by the candidate this is not always possible, so it falls back to AA.

It behaves well with zoom levels to enlarge text, and the design is responsive and able to work in both landscape and portrait modes.

Unable to use Alt text for images is by design because this would defeat the point of many exam questions that use images (e.g. questions that ask candidates to identify the image). Instead, it provides a tool that allows the image to be zoomed/rotated/panned.

Accessibility of risr/assess relies on the following technologies to work with combination of technologies or plugins installed on the user’s device. 

  • HTML 
  • WAI-ARIA 
  • CSS 
  • Javascript

Feedback and contact information 

If you find any problems not listed in this statement or think we’re not meeting accessibility requirements, email diversity@kcl.ac.uk.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email diversity@kcl.ac.uk.

We will consider your request and get back to you in 7 days.

If you need to escalate your issue further, please contact the Director of Culture and Talent via diversity@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days, we will keep you informed of progress until we can fully respond.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this web application’s accessibility 

King’s College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

This web application is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances​​ listed below.

Non-accessible content 

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

​​Some parts of ​risr/assess​ are not fully accessible. These are listed below:

  • ​Page structure. Some of the pages in risr/assess are failing the “Success Criterion 2.4.6 - Headings and Labels.”
  • Keyboard navigation. ​While most of risr/assess is usable with just a keyboard, some parts are still under development. 
  • ​Forms. ​risr/assess relies on forms, some of which are failing the “Success Criterion 2.4.6 - Headings and Labels.”
  • ​Third-party websites. ​risr/assess may link to, or interface with, third-party websites that the vendor does not control.  These websites may not be WCAG compliant. 

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we are doing to improve accessibility 

King’s College London is committed to fixing or providing alternatives for all issues that we are made aware of or are identified by our internal testing and auditing processes.

Activities to improve the accessibility of this website are as follows:

  • ​​The vendor constantly reviews and improves heading and heading structure.
  • ​The vendor aims to fix keyboard navigation issues as part of their regular development processes.
  • ​The vendor constantly reviews form and form elements usage throughout risr/assess to provide labels to identify all form controls, including text fields, checkboxes, radio buttons, and drop-down menus. 
  • ​risr/assess is a COTS (Commercial-off-the-shelf) product developed and managed by risr/, King’s College has no control over when issues will be fixed. However, we can report any significant issue to the vendor and pursue a timeline for remediation.​

Preparation of this accessibility statement 

This statement was prepared on ​20/01/2025​. It was ​last reviewed on 21/01/2025.​

This web application was last tested on 20/01/2025.

The test was carried out by ​King’s College Admissions Team manually​.

We tested:

  • ​​The interviewer and candidate interface, known as a4b​