We want as many people as possible to be able to use Resource Booker to find, read and understand the content.

Resource Booker is a Technology One (formerly Scientia) product King’s College London uses for booking rooms and spaces across King’s campus sites.

Resource Booker links to Syllabus Plus which supports the population of room data available withing Resource Booker.

Resource Booker will allow Staff and Students to book available rooms and spaces from across the Kings campus’s and also link to other services for catering and AV equipment (subject to permissions to booking those resources).

Using Resource Booker

Resource Booker is run by King’s College London and we want as many people as possible to be able to use it.

You can use Resource Booker in several devices: mobile phone, tablet and desktop.

You can navigate most of the website using your keyboard.

Skip to main content using your keyboard

Use screen readers to access some content.

AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about Resource Booker accessibility

King’s College London is committed to supplying Resource Booker, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible.

The vendor Technology One is aware that certain parts of the service are not fully accessible.

• Due to the nature of the interface (presentation of the calendar to book resources) is not possible to resize the screen, although the website has a responsive design that will render the screens correctly for mobile phones, tables or desktops
• The service does not provide a mechanism to book resources using only the keyboard
• The calendar content is not accessible to screen readers

PDFs and other documents

Resource booker does not use PDFs or other documents, it is web-based only. 

What to do if you can’t access parts of Resource Booker

If you need information on Resource Booker in a different format like accessible PDF, large print, easy read, audio recording or braille email diversity@kcl.ac.uk.

We’ll consider your request and get back to you in 7 days.

If a visually impaired user needs to book a room/resource they should contact IT’s help desk via email 88888@kcl.ac.uk or by phone 020 7848 8888. We will book the room/resource for you.

Reporting accessibility problems with Resource Booker

We’re always looking to improve the accessibility of Resource Booker. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements email diversity@kcl.ac.uk.

Escalation procedure

If you need to escalate your issue further, contact the Director of Equality, Diversity & Inclusion via diversity@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days we will keep you informed of progress until we can fully respond.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If a visually impaired user needs to book a room/resource they should contact IT’s help desk via email 88888@kcl.ac.uk or by phone 020 7848 8888. We will book the room/resource for you.

How we tested this website

This website was last tested on 10- 12 Oct 2022. The test was carried out manually by the IT Student Applications team in King’s College London. We tested:

https://resourcebooker.kcl.ac.uk  

What we’re doing to improve accessibility

We have reported all issues listed above (see the technical information section) to the vendor and will work together to make sure that the issues found are fixed in future versions.

The next release, 3.1, will partially adhere to WCAG 2.1. It will add a series of accessibility-focused improvements to the non-administrative areas of the application, accessed by the vast majority of users.

King’s College London has convened a college-wide action group to address the accessibility of its digital information and actions are currently being undertaken around:

• Assessing, prioritizing and improving the accessibility of the 100+ digital platforms in use at King’s and highest priority is being given to those holding student teaching materials;
• Improving the accessibility of online teaching materials;
• ensuring all future purchases or development of digital platforms are accessible;

• ensuring that all future teaching materials being developed and uploaded are accessible.

This statement was prepared on 12 October 2022.