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Complaints Policy

Document profile

Status:
Current
Category:
Students
Owner:
Student Conduct & Appeals (Students & Education)
Approval date:
26 June 2024
Approved by:
Academic Board

King’s College London is committed to considering and investigating genuine complaints from students. The University defines a complaint as an expression of dissatisfaction that warrants a response and this policy outlines University processes for handling complaints.

Further information and guidance is available from Student Conduct & Appeals.

Document profile

Status:
Current
Category:
Students
Owner:
Student Conduct & Appeals (Students & Education)
Approval date:
26 June 2024
Approved by:
Academic Board