King's College London

About us

King’s Arts & Humanities is distinctive in representing exceptional strength in both the longer established disciplines (such as Philosophy, Classics, Theology, English, History, Languages, and Music) and world-leading quality in more recently established fields (such as Digital Humanities, Film, Interdisciplinary Liberal Arts, and Culture, Media and Creative Industries).

The Faculty is organised into three Clusters, each of which has dedicated professional services teams.

About the role

We are looking for a Programme Officer to join our Professional Services team in the Arts Cluster to support the Film Studies and Music Department, working within the Faculty of Arts and Humanities at one of the most prestigious universities in the UK.

The role offers an exciting opportunity to anyone who is interested in providing high quality comprehensive support for undergraduate and postgraduate programmes.

You will act as the first point of contact for students and academic staff, providing a professional, supportive, responsive and personable service. Roles support processes within our main workstreams of Assessment and Award, Programme Planning and Delivery and Student Communications and Knowledge ensuring accurate and timely record management across multiple systems. This would be an ideal role for anyone with a passion for supporting the delivery of excellent education from the heart of London.

This post will be offered on a full-time, indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent written and oral communication skills including the ability to draft document and correspondence
2. Excellent organisation and time management skills and a methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy
3. Strong numeracy skills and the ability to analyse complex data, with proficiency in Microsoft packages (Word, Excel, Teams, PowerPoint, and Outlook).
4. Proactive with the ability to work independently and manage own workload
5. Ability to build positive working relationships with team members, collaborating effectively to get things done
6. Curious, customer service oriented, with a commitment to personal accountability and continuous improvement
7. Comfortable with adapting to change, driving own professional development
8. Commitment to equality and diversity in the workplace

Desirable criteria

1. Experience in the use of databases, student records systems (such as SITS) and website content management systems
2. Prior experience of working in a customer facing environment
3. Experience of using virtual learning environments
4. Previous experience of working in HE.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.