King's College London

About Us

Philanthropy and Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university to help them serve society through world-leading education, research and healthcare.  Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.

We have an impressive, well-established track record of success in securing support that allows the university to deliver on it’s mission.  This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

More on King’s College London

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas: 

• Educating the next generation of change-makers
• Challenging ideas and driving change through research
• Giving back to society through meaningful service
• Working with our local communities in London
• Fostering global citizens with an international perspective

About the role

King’s College London is looking to recruit a skilled Alumni Communities Officer, to develop and deliver King’s global alumni networks programme, cultivating meaningful relationships with some of our most committed alumni volunteers.

As Alumni Communities Officer, you will lead on all aspects of the volunteer networks programme, overseeing the journey from volunteer recruitment and committee management to event support and promotion of activity. Reporting to the Senior Manager (Alumni Volunteering), you will work with KCL Alumni Associations and international alumni committees, with the opportunity to support the delivery of international trips in priority regions.

Managing flagship initiatives such as the Alumni Leader Forum and Global Day of Service, you will develop opportunities that fosters a sense of connection and belonging within our global alumni community.

This is a full time, and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Significant knowledge of and experience in successful project and event management
2. Proven track record of building and maintaining relationships with a variety of stakeholders, demonstrating tact and negotiating sensitively, building networks and shared goals
3. Proven experience of delivering services based on colleague and customer feedback, understanding their needs and expectations to tailor future planning
4. Able to set objectives, measure performance and budgets, and achieve ambitious KPIs
5. Ability to prioritise and to work under pressure and to tight deadlines
6. Excellent written, verbal and presentation communication skills
7. Experience of volunteer management and stewardship, ideally through community engagement programmes
8. Strong cultural competency with experience of working with individuals from different backgrounds and international audiences

Desirable criteria

1. Knowledge of digital engagement tools such as webinars and/or online community platforms
2. Experience of working in alumni relations, in higher education, and/or a membership organisation or charity
3. Experience using Raiser’s Edge, Microsoft Dynamics or a similar relationship management database
4. Experience managing budgets and monitoring return on investment

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. In P&A we want to build a diverse team, which represents the communities served by the organisations we support.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate.

We ask all candidates to submit a copy of their CV, and a supporting statement detailing how they meet the essential criteria listed in the advert. Please keep your supporting statements to a maximum of 2 pages. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.

We offer the opportunity of an “Ask Us Anything” Teams call, which will take place on Friday 28th February from 13:00-14:00. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions. To join please email abigail.micallef@kcl.ac.uk

This role with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.