King's College London

About us:

King’s Business School connects people with possibilities. At the heart of the world’s greatest city, and one of the world’s great universities, we benefit from unrivalled access to global hubs of finance, technology, and policy making.

Our thinking helps organisations navigate the complexities of global challenges, valuing profit with purpose, success with sustainability. And our teaching sharpens the minds and shapes the character of graduates who can lead the way in making the world a better place.

About the role:

The role is the first point of contact for all Departmental issues and will involve providing coordination and support to the Departments, their Heads and their activities. The role is a key interface with the academic community and essential for maintaining a positive academic staff experience. 

As well as handling enquiries for the Department, the post holder will provide administrative support including co-ordination of departmental recruitment activities, helping manage the department’s workload allocation model, organisation of departmental events and seminars, co-ordination and minute taking at meetings, supporting the Heads of Departments’ internal and external activities and monitoring and acting as pre-approval for all departmental staff personal research allocations and monitoring the Departmental budget. The postholder will be a key part of the Staff Experience team and wider Operations team. The post reports to the Head of Staff Experience and Heads of Departments.

The school has 7 departments, each with a vibrant research community and programme of activities including seminars, funded projects and engagement with policymakers, practitioners, and other scholars from within and beyond King’s College London. The role holder will work primarily with a specific department but will also form a “one team” approach with a wider team of DSOs to support faculty wide department administrative and operational activities and goals. 

This is a full-time post (35 Hours per week), and you will be offered an indefinite  contract

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1.      Educated to degree level or equivalent experience

2.      Excellent working knowledge of Microsoft packages and confidence in learning new systems

3.      Excellent communication skill including the ability to draft documents, lead and contribute to meeting with a range of stakeholders

4.      Excellent numerical and data management skills with the ability to extract, analyse and present complex numerical date to enable effective, date driven decisions

5.      Excellent organisational and time management skills, with the ability to prioritise effectively and work to tight deadlines

6.      Extensive experience of administration, preferably in an academic environment

7.      Have a proactive approach, working independently and exercising professional judgement as well as contributing effectively as part of a team with a ‘hands on’ approach to working

8.      Ability to work under pressure to complete a range of competing priorities, demonstrating resilience and maintaining accuracy and attention to detail

Desirable criteria

1.      Experience in monitoring and reviewing processes and suggesting improvements 

2.      Experience of managing budgets and other resources, including leading and managing projects 

3.      Experience of stakeholder management, and ability to work with a broad range of stakeholders in a professional and assured manner – to understand their needs and facilitate discussion. 

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are due to be held on Thursday 13th February 2025

We are  not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.