King's College London

About us:

Kings College University prides itself on its reputation of being a world class educational facility. Within Estates and Facilities, we very are proud of the world class services we provide our students, staff and visitors.

The Campus Operations department are widely seen as the custodians of our buildings and are actively involved in all areas of our building services across the board.

The St. Thomas’ & Waterloo campus will be serviced and managed by King’s employees for the first time this summer after years of being run by a facilities management contractor.  This is a very exciting time to be part of this new campus set-up with the main priority being to create and maintain the high standards expected by KCL.

About the role:

As part of the Campus Operations team, the Facilities Assistants are responsible for preparing centrally timetabled rooms, carrying out post room services, portering, logistics and deliveries to site, storekeeping, helpdesk job request monitoring and confidential waste disposal. In addition, the Facilities Assistants contribute to the effective management and overall delivery of soft services across the campus and support the hire of college facilities for non-educational use, i.e., event set ups and general support to the Venues team. The Facilities Assistant must always demonstrate a clear understanding of workplace Health and Safety. As well as this, Facilities Assistants must also demonstrate a clear commitment to the delivery of high-quality customer service and facilities putting the student experience first throughout the whole customer journey. The working hours are 35 hours per week and covers a five day in seven rota with shifts between the hours of 08:00 and 22:00. 

This is a full time (35 Hours per week), and you will be offered an indefinite contract.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Good standard of general education
2. Excellent communication skills
3. Good command of the English Language
4. Ability to follow written/oral instruction
5. Willing to train on a computerized system
6. Experience of working in a busy customer-orientated environment
7. A good communicator with good interpersonal skills
8. Hard working and reliable

Desirable criteria

1. Educated to GCSE standard or equivalent, including grades A-C in Math and English
2. Good understanding of the needs of students
3. Full UK driving license
4. Experience of working with students

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.