King's College London

About Us

Fundraising and Supporter Development (F&SD) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations. We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship.

We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

More on King’s College London

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:

• Educating the next generation of change-makers
• Challenging ideas and driving change through research
• Giving back to society through meaningful service
• Working with our local communities in London
• Fostering global citizens with an international perspective

About the role

Are you interested in joining a dynamic, fast-paced Alumni Relations team at one of the UK’s leading universities? King’s College London have been working to make the world a better place for almost 200 years. Since our foundation in 1829, King's students and staff have dedicated themselves in service of society. The Fundraising & Supporter Development Office has been integral to achieving the university’s ambitious goals and mission.

At King’s we value our global alumni community of over 220,000 King’s graduates. The Alumni Office build connections with alumni worldwide by creating opportunities to connect with fellow alumni, providing exclusive graduate benefits and supporting alumni to develop personally and professionally.

As Alumni Assistant, you will support the work of the Alumni Relations team by assisting with the delivery of in-person and digital key engagement activities including international events, volunteering and mentoring programmes and the King’s Connect online platform. You will also be the first point of contact for alumni and will engage in email and phone interactions daily.

This is an exciting opportunity for an organised and flexible individual who enjoys working as part of a high performing team and is motivated by delivering quality work.

This is a full time post (35 hours per week), and you will be offered an indefinite contract.

F&SD has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Ability to foster positive engagement with a range of internal and external stakeholders
2. Good customer support skills and ability to provide effective and timely solutions to queries
3. Experience of assisting with event planning and logistical support
4. Excellent written and verbal communication skills
5. Ability to prioritise work under pressure
6. Good organisation and resource management
7. Flexible approach and willingness to attend some commitments outside of office hours
8. Team player attitude with a willingness to step in to support others where needed

Desirable criteria

1. Experience of working in higher education, a membership organisation or charity
2. Experience of supporting delivery of volunteering or mentoring programme
3. Knowledge of digital events tools such as webinars and/ or online community platforms

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.

Interviews are due to be held on Wednesday 11 – Friday 13 December.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.