King's College London

About Us

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. 

​The Student Careers Engagement (SCE) function sits within King’s Careers & Employability, supporting students at all levels across the institution, as well as alumni, to access information, advice, events, opportunities, and e-learning to aid them in their career journeys. As a team, we work specifically to address the sector-wide and institutional factors and barriers that contribute to differences in progression amongst students from underrepresented backgrounds.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so. 

About the role

​This role will sit within the Student Engagement & Enhancement function, managing critical operational processes involving our customer relationship management (CRM) system and other technical solutions. The role holder will work closely with the Associate Director, Student Careers Engagement, to work to our departmental digital education objectives; and will be responsible for the implementation and day-to-day management of our departmental technical solutions. 

​This is an exciting opportunity for candidates looking to utilise their technical knowledge, and combine it with people & project management and strategic planning. 

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role

This is a full time post (35 Hours per week), and you will be offered an a fixed term contract until 31 October 2025.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in a multi-faceted environment with a range of stakeholders at various levels of seniority and/or work within a digital/analytical environment. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.
2. ​Demonstrably strong digital capabilities. 
3. Experience of managing projects, including developing innovative solutions and practical implementation of change.
4. Relationship and customer-service oriented, collaborative, and effective at working with colleagues at all levels across different functions with the ability to build strong networks.
5. ​Excellent task management skills and proven ability to use initiative, prioritise workloads and respond positively to situations arising at short notice. 
6. Proactive with the ability to work both independently and as part of a team, with excellent skills in both providing and responding to feedback constructively.  
7. Excellent written and oral communication and interpersonal skills with the ability to liaise effectively with all stakeholders. 

Desirable criteria

1. ​Comprehensive understanding of the application of technology in the learning environment, including e-learning teaching methods and developing trends. 

Full details of the role and the skills and experience required can be found in the attached job description which is provided on the next page.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers review your application, please take a look at our ‘How we Recruit’ pages.

This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who require the right to work in the UK.