King's College London

About Us

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. 

The role leads the provision of the overall Timetabling Service, including overseeing delivery of student timetables and room allocations for all teaching, and ensuring the optimisation of space utilisation and provision of a high-quality service to staff and students.  This role is pivotal in reviewing and assessing the impact of student growth, changes to the estate and the Education Strategy and the provision of comprehensive timetabling information and data analysis.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so. 

About The Role 

This is an exciting opportunity for candidates looking to utilise their skills and expertise in developing a first-class Timetabling service to students and colleagues across the institution. The role holder will have operational responsibility for an effective and efficient defined timetabling service. T Accountability they will be responsibility for driving a culture of service management and improvement. As the business owner of the timetabling system and the operational service lead the role holder will ensure that services are delivered, reviewed, and linked into the aims of the function and broader university.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full time (35 Hours per week), and you will be offered an a fixed term contract until October 2025.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in student administrative services or similar. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training
2. Evidence of strong analytical skills, including the ability to generate and interpret data and to explore, evaluate and interpret complex sets of information, ‘what if’ scenarios, draw conclusions, report, and recommend potential solutions with practicable courses of action. 
3. Ability to balance competing demands and manage expectations, both for your own workload and that of a team, bearing in mind the needs of the customer and operational priorities  
4. Experience of space planning and management challenges
5. Experience of undertaking large scale data gathering / information retrieval and statistical analysis
6. Proven experience using a timetabling software package (preferably Syllabus / Enterprise) with ability to comprehend and converse with internal and external colleagues around technical matters relating to existing or future software. indicators  
7. Familiarity with working to, developing and review of service level agreements and key performance indicators.
8. Experience of leading and managing teams, with a pro-active and development focused approach. Strong negotiating / influencing skills- ability to work with all levels of stakeholders.

Desirable criteria

1. Knowledge of the issues facing the HE sector 
2. To be experienced in a complex, multi-campus environment and lead on the provision of a full academic timetabling service 
3. Good attention to detail even when working under pressure and to deadlines. Able to prioritise and delegate.
4. A good understanding of interdependent software systems and operations that are external but relevant to Timetabling 
5. Strong negotiating / influencing skills- ability to work with all levels of stakeholders.

Full details of the role and the skills and experience required can be found in the attached job description which is provided on the next page.

Further Information 

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are due to be held week commencing 26th August 2024

This role does not meet the requirements of the Home Office and therefore are not able to offer sponsorship for candidates who require the right to work in the UK.