Got quality? The urgent need to focus on quality and not solely costs’

Dr Joan Teno, Professor of Medicine at Oregon Health & Science University, Adjunct Professor of Health Systems, Policy, and Practice (Brown School of Public Health)

The U.S. health care system is undergoing a transition from a fee-for-service payment system, where health care reimbursement is based on procedures, physician visits or hospitalisations, to a payment model based on value. Value is based on both the cost and quality of care. As the USA and other nations make this transition, it is crucial that we develop actionable quality measures which examine patient and family outcomes, not just care processes. In this lecture, the challenges of measuring the quality of care for seriously ill and dying persons will be discussed, using lessons learned from developed quality measures for public reporting in the USA.

Joan M Teno is a physician health services researcher with over 25 years of experience conducting research that has impacted and transformed end-of-life care in the U.S. Dr Teno was a hospice medical director for 18 years. In 2018, Dr Teno was named one of the visionaries in hospice and palliative care. Throughout her career, she has been one of the leaders in defining and operationalising how we measure the quality of care for those who are dying through bereaved family member surveys and use of administrative data.

Opening remarks by Professor Sir Robert Lechler, Executive Director, King’s Health Partners, Vice-principal (Health), King’s College London. Closing remarks by John McGrath, Chairman at Cicely Saunders International

This event is free to attend, as places are limited, we ask that you please RSVP to register your place, emailing csi.events@kcl.ac.uk or phoning 0207 848 5587.

CPD (2 credits) Royal College of Physicians

We very much hope you will join us.

Cicely Saunders International Annual Lectures