Our HWL programme is stepping up to the next phase with 'Innovation Teams'. Focussing on a series of Older Care Workforce innovation projects working to co-design solutions that address four key workforce challenges.

1. Recruitment - Care workforce recruitment and attraction - enabling care home providers to better recruit staff
2. Retention - Care provider capacity building - enabling care home providers to develop, upskill and increase the value and motivation of their employees
3. Effectiveness - Care provider operational effectiveness – enabling care home providers to improve service delivery, scheduling and commercial impact
4. Wellbeing - Care patient improved experience – enabling care home providers to improve customer experience and improve customer satisfaction

Transitioning to digital care management

A blueprint for personalised care

The team’s work includes a deep understanding and review of the current data being collected in the care home environment and identifying gaps which might hinder the personalisation of care. 

The aim is to develop a blueprint for the use of data and AI to personalise care in the UK and a functional proof of concept of the use of AI & data to predict and prevent negative care outcomes for residents. All with the goal of developing solutions that are relevant, applicable and scaleable across the care home sector.

Callum and Vinay discuss the fragmented nature of care home and sector data management, their experiences with co-design to identify issues and opportunities to improve from individual care-home case studies, and how this can apply in the wider sector. The pair offer further insight to effectively implementing digital care management in a personalised way, and the long-term outcomes care providers and teams should look toward.

They highlight the current transition by regulators from task-based to outcomes-based process that digital models may be better placed than paper-based processes to support stakeholders in the care chain, and facilitate benefits to the wider community.

Watch the interview