In conversation with Lynne Corner, Deputy Director of The National Innovation Centre for Ageing (NICA).
John Mathers, former Design Council CEO, Chair of the British Design Fund and HWL advisor, caught up with Lynne Corner, to find out how NICA helps to get people the products and services which they need, want and aspire to have.
NICA was established by the UK Government with the specific remit to look at longevity and, in particular, to help innovative businesses to capitalise on the colossal economic growth opportunities presented by the healthy ageing market.
Lynne is also the Director of VOICE, an international network of older consumers who can react to new ideas and inspirations. Established in 2010 VOICE focusses on harnessing the imagination and experience locked in the minds of citizens, and embracing a co-design approach – an ethos at the heart of the HWL programme.
Lynne has strong views on the need to re-position the Care sector, the need to radically re-think what exactly Care will mean in the future and what is Healthy Ageing.
Enabling care workers to lead change
1. How is NICA stimulating innovation in care?
“NICA is pioneering a programme called - The Internet of Caring Things, that supports growing companies to help allow individuals to live independently. We’re exploring how can businesses create data-driven products and services that aid consumers’ most important needs and wants? What are people’s unmet expectations and aspirations around hardware and software innovation? And how can we create a more ‘caring’ future together?
Together, citizens and businesses will be able to develop design insights about care and data-driven technologies that will help people live better lives, as well as solutions that will be beneficial to your end-users and stakeholders.”
2. Why can’t you innovate without users?
“To properly harness the opportunities, we need to realise how much better served we will be by listening and empathising; understanding users challenges and opportunities, recognising that healthy ageing is multi-generational issue.
It’s important, to realise that VOICE is not just in the UK - it embraces a truly international agenda and has representation in the US, Canada, Australia, Singapore, China, Taiwan, and across Europe.”
3. What’s your perspective on the healthy ageing innovation landscape?
“I’m particularly interested in the work you are doing in the Healthier Working Lives programme. NICA recognises that the Care sector underpins everything we all do in healthy Ageing and that innovation is desperately needed.”
Listen to Lynne’s views on the need to raise standards and to value care workers, how we need to pay for care moving forward, tackle the clunky commissioning structures and look at how we work smarter in the future.
And finally hear Lynne’s thoughts about the Vision which NICA has – thinking differently, using the smartest of technologies and how we use data more effectively – without ever forgetting that we are dealing with humanity. It’s a fascinating conversation.
Connect with Lynne
Change Agents: putting older workers at the vanguard of change