Module description
What is the module about?
Public services are vital to contemporary societies. Increasingly, both governments and businesses play significant roles in ensuring their provision. But how exactly is that achieved? How is it changing? And what implications does it have for our work, education and citizenship?
This course explores the 'how' of public service provision. It will introduce tools to analyse the different approaches to delivering key services, like health, education and law enforcement. In so doing, it will explore the changing role of the private sector in the contemporary state and encourage reflection on the best ways to organise for the future.
Who should do this module?
You should take this module if you are interested in the issues and challenges that arise in the management and delivery of public services. The module will:
Provisional Lecture Outline
Lecture 1: The problem of coordination
Lecture 2: Governing through hierarchies
Lecture 3: Governing through markets
Lecture 4: Governing through networks
Lecture 5: Governing through co-creation
Lecture 6: Designing models of government
Lecture 7: Government and knowledge
Lecture 8: Government and values
Lecture 9: Austerity, government and business
Lecture 10: Government, business and COVID-19
Assessment details
100% Coursework
Teaching pattern
Weekly Lecture
Weekly Tutorial
Suggested reading list
Key text or background reading
Jackson, P.M. (2015) ’The changing shape of the public sector’. In T. Bovaird & E. Loeffler (eds), Public Management and Governance. Florence: Taylor & Francis, pp. 26-38.